Privacy Policy

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PLEASE CAREFULLY READ THIS PRIVACY POLICY PRIOR TO VIEWING AND USE OF THIS WEBSITE

The website www.aiworkflowsvault.com (“Website”) and its content is owned by Xelvo LTD (“Company”, “we”, “us”, or “our”), a company registered in the United Kingdom. The term “you” refers to the user and/or viewer of this Website, who agrees to and acknowledges being bound by the following terms of this Privacy Policy, and any information that you contribute or provide to Company is subject to the terms of this Privacy Policy.

The purpose of this Privacy Policy is to inform you how we collect, use, process, and share your personal information as defined within the terms of this Privacy Policy. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Website shall be limited to the purposes under this Privacy Policy, and also our Terms of Use, where applicable.

Use of any personal information or contribution that you provide to us, or which is collected by us on or through our Website or its content, is governed by this Privacy Policy. By using our Website or its content, you consent to this Privacy Policy, whether or not you have read it.

INFORMATION WE COLLECT

Personal information collected includes that which you provide voluntarily by subscribing to our email list or newsletter, purchasing a product, or contacting us via our Website, as well as information automatically collected based upon your activity on our Website.

Personal information we collect may include, but is not limited to, the following: name(s), email address(es), billing address, and payment information (“Personal information” and “Personal data”). We do not directly collect or store your full credit card or payment card details — these are collected and processed by our third-party payment processors as described below.

This information may be collected through, but is not limited to: purchasing the AI Workflows Vault or any other digital product, subscribing to a newsletter or mailing list, submitting a question through our contact form or support email, or requesting a return communication from a member of the Company.

Personal information collected is given to us voluntarily and, as such, you are giving us consent to use, collect, and process such personal information. If you choose not to provide us with certain Personal Data, you may not be able to complete a purchase or access certain features of our Website.

HOW WE COLLECT & USE YOUR PERSONAL INFORMATION

You understand that your decision to provide any information to us is voluntary and constitutes your clear consent to allow us to collect, process, and retain it.

Should you elect to purchase the AI Workflows Vault or any other digital product or service from us, Company shall collect personal information including but not limited to your name, email address, billing address, and payment information, necessary to complete your purchase, deliver your digital product, and provide ongoing customer support. We use third-party payment processors (including Stripe and/or PayPal) to take and complete payment, and we do not retain nor have direct access to your full payment card information.

Should you elect to subscribe to our email list or newsletter, or opt in to receive updates, Company shall collect your name and email address in order to send you order confirmations, product updates, and — where you have consented — marketing communications. In order to ensure compliance with the CAN-SPAM Act and UK GDPR, all emails from us will clearly identify the sender and provide instructions on how to unsubscribe from our list or contact us with any questions or concerns.

Should you elect to fill out our contact form or email our support address directly, including but not limited to communications sent via email, contact form, or social media messaging, we may collect such information that you provide, which may include your name, email address, and any other information contained within your message. This data is retained and processed simply as a means to communicate with you, answer any questions or concerns, and to keep a record of such communication.

Company may track your future interactions with our content and use your personal information to keep you informed about the products and services you have purchased or elected to receive, as well as any related products or services we believe you may be interested in. No such information will be collected without your taking action to make a purchase, contact us, or opt in to our mailing list.

USE OF PERSONAL INFORMATION COLLECTED THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGY (“COOKIES”)

Company may also collect personal information through Automatic Data Collection Technology such as the standard “cookies” feature of available web browsers. Company does not set any personally identifiable information in cookies beyond what is reasonably necessary for the Website to function, process payments, and measure performance. We may use both session cookies and persistent cookies.

It is your election to choose whether to accept, decline, or disable cookies through your own web browser’s settings or any cookie consent tool presented on our Website. However, disabling this function may diminish your experience on our Website, and some features, including checkout, may not work as intended.

We may also collect data about how you use the Website, your browsing actions or patterns, device and browser information, IP address, and similar technical information, including via tools such as Google Analytics and the Meta (Facebook) Pixel, in order to obtain statistical data, improve our Website and offerings, and measure the performance of our marketing. Where we utilize this technology, we do so in compliance with the relevant policies of these third-party providers. We may receive personal data from third parties including Google, Meta, and our payment processors, such as Stripe and PayPal.

Company may share your personal information with trusted third parties in order to contact you via email, process payments, run advertisements, and measure marketing performance. Company agrees not to sell your personal information to third parties for profit.

ANONYMOUS DATA COLLECTED AND USE

In order to maintain our Website’s quality, we may use your IP address and other technical data to diagnose issues with our server, our Website’s pages, or our content. Your IP address shall not be used by Company to personally identify you but may be used for marketing purposes and for improving our services and Website performance. Anonymous, aggregated traffic data may also be shared with business partners and advertising platforms on an aggregate basis.

UK GENERAL DATA PROTECTION REGULATION (UK GDPR) AND DATA PROTECTION ACT 2018

As a company registered in the United Kingdom, Company ensures compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and confirms that we have lawful grounds for processing the personal information we collect from you.

Where you purchase the AI Workflows Vault or any other product from us, we process your personal data on the basis that it is necessary to perform our contract with you (Article 6(1)(b) UK GDPR) — namely, to deliver the product you purchased and provide related support.

Where you opt in to our mailing list or marketing communications, we process your personal data on the basis of your consent (Article 6(1)(a) UK GDPR), which you may withdraw at any time.

Where you contact us with a question or support request, we process your personal data on the basis of our legitimate interest in responding to customer and user inquiries (Article 6(1)(f) UK GDPR).

Under UK GDPR, you have the right to: request access to the personal data we hold about you; request correction of inaccurate or incomplete data; request erasure of your personal data; restrict or object to our processing of your data; request a copy of your data in a portable format; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at support@aiworkflowsvault.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your data protection rights have been violated.

We do not knowingly collect any special category data (such as health information, racial or ethnic origin, or religious beliefs), nor any information regarding criminal offences or convictions.

U.S. PRIVACY LAWS AND CROSS-BORDER CUSTOMERS

In addition to selling to customers in the United Kingdom, Company also sells the AI Workflows Vault and related products to customers located in the United States and other countries, including Canada and Australia. Where applicable U.S. state privacy laws (such as the California Consumer Privacy Act, as amended by the California Privacy Rights Act) grant residents of those states specific rights regarding their personal information, including the right to know what personal information is collected, the right to request deletion of personal information, and the right to opt out of the sale or sharing of personal information, Company will honor such requests to the extent required by applicable law. Company does not sell personal information to third parties for monetary consideration. To exercise any rights available to you under applicable U.S. state law, please contact us at support@aiworkflowsvault.com.

Because Company is registered in the United Kingdom, any personal information you provide through this Website, including at checkout or when subscribing to our newsletter, will be processed in the United Kingdom and may be transferred to other countries, including the United States, in order to operate our Website, process payments, or provide customer support, depending on where our service providers (including our payment processors and email service providers) are located. Where we transfer personal data outside of the United Kingdom or European Economic Area, we take appropriate steps, including the use of Standard Contractual Clauses or equivalent safeguards, to ensure your data continues to be protected in accordance with this Privacy Policy and applicable law.

HOW INFORMATION IS STORED AND SHARED

Company stores and processes personal information through secure data management systems and reputable third-party service providers, including our payment processors (Stripe and/or PayPal), email service provider, and website hosting provider. Company takes appropriate technical and organizational measures to ensure that all personal information collected is kept confidential and secure.

Company shares personal and confidential information only for limited purposes, including processing payments, fulfilling and delivering your purchased digital product, providing customer support, and complying with legal or accounting obligations. Information provided by you will never be sold or given to any other company or person without your consent, other than what is required to complete a purchase or request you have made, unless required to do so by law or governmental requirement.

We require all third-party service providers we work with to handle your personal information in accordance with applicable data protection law, and to process your personal data only for specific, necessary purposes.

We retain the minimum amount of personal information required for the minimum amount of time necessary to provide you with the product and services you have purchased or requested, and to comply with our legal, tax, and accounting obligations. If at any point you request that your information be deleted, and we are not required by law to retain it, your information will be deleted.

PASSWORD PROTECTION AND USE

Where Company requires you to create a username and password to access certain features of the Website or its content (for example, to download your purchased digital product), you are solely responsible for all activities that occur under your username or password. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password, or account information.

You agree to immediately notify Company of any unauthorized or improper use of your username or password, or of any breach of security, by sending an email to support@aiworkflowsvault.com as soon as you become aware of such an issue.

CONFIDENTIALITY, SECURITY & INFORMATION PROTECTION

Company uses commercially reasonable methods to safeguard all personal information, including information voluntarily provided to us and information automatically collected, by using reasonable online security measures and working with reputable third-party vendors that are compliant with generally accepted security standards. We utilize Secure Sockets Layer (SSL) encryption on our Website to assist in the secure transfer of information. Company cannot guarantee the complete security of all personal information; however, should we become aware that a data breach has occurred affecting your personal information, we will notify the necessary parties and affected individuals in a timely manner, in accordance with applicable law.

YOUR RIGHTS TO ACCESS, CONTROL, RESTRICT, DELETE, UPDATE PERSONAL INFORMATION AND UNSUBSCRIBE

Company does not participate in spam and shall always provide you with an option to opt out of our marketing communications. We have taken the necessary steps to ensure compliance with the CAN-SPAM Act of 2003 by never sending misleading information. We will not sell or rent your email address.

At all times, you have the right to edit, update, or delete your personal information from our database, subject to our legal and contractual obligations (for example, retaining purchase records for accounting purposes). You may click “unsubscribe” at the bottom of any marketing email Company sends to you, or contact Company directly at support@aiworkflowsvault.com.

You have the right to request information concerning how your data is being used, request which personal information and data we currently hold and use, correct or edit any data which is no longer accurate, withdraw consent to the processing of your personal information, or lodge a complaint should you feel your personal information is being used unlawfully. To exercise any of these rights, please contact Company at support@aiworkflowsvault.com.

THIRD-PARTY WEBSITES AND SERVICES

Our Website may provide links to third-party websites, or rely on third-party services (such as payment processors, hosting providers, and automation platforms including n8n) to deliver our products and services. Company is not responsible or liable for the content, privacy practices, or activities of any third-party website, individual, or company whose website or services may be linked to or used in connection with our Website. We encourage you to review the privacy policies of any third-party website or service you interact with to ensure their handling of your personal information meets your expectations.

CHILDREN’S ONLINE PRIVACY PROTECTION

This Website and its content, including the AI Workflows Vault, are directed solely at business owners, agencies, marketers, freelancers, and other adult professionals, and are not intended for use by anyone under the age of 18. You must be at least 18 years of age to purchase our products or otherwise provide personal information through this Website.

Company does not knowingly collect any personal information from anyone under the age of 18. If we learn that we have collected or received personal information from a minor without appropriate consent, we will delete that information as soon as reasonably possible. If you believe we may have unknowingly collected data from a minor, please contact us immediately at support@aiworkflowsvault.com.

NOTIFICATION OF CHANGES

We may use your personal information, such as your email address, to inform you of any material changes made to the Website, its content, or this Privacy Policy. We reserve the right, at our sole discretion, to change, modify, or otherwise alter this Privacy Policy at any time. Such changes will become effective immediately upon posting the updated Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically. Continued use of the Website following the posting of changes constitutes your acceptance of the revised Privacy Policy. Should there be a material change to this Privacy Policy, we will take reasonable steps to notify you, such as by email or a prominent notice on our Website.

Should you have any questions regarding this Privacy Policy, your rights contained herein, or would like to review, update, or remove your personal information, please contact us at: